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Online Reports
1. Select Report Type 
report type:
2. Select Report Filters 
Depress and hold the "Cntl" key to select multiple filtering options.
show only active
customer/site:
call result:
show only active ad sources
ad source:
region:
market:
extension:
3. Select Call Duration 
choose start and stop times
from:
— or choose custom time range:
from:
to: to:
4. Select Date Range 
date range:
from:
to:
5. Select Time and Day Filter 
from:
to:
day(s) of week: